Privacy Policy

Aspen & Birch is committed to providing quality services to you and this policy outlines our ongoing obligations to you in respect of how we manage your personal information.

What is Personal Information and why do we collect it?

When you purchase a product(s) from our online store, we collect the personal information that you provide as part of the buying/selling process. Examples of personal information we collect include names, addresses, and email addresses.

This Personal Information is obtained in many ways including correspondence, by email, via our website www.aspenandbirch.com.au, from media and publications, from other publicly available sources, from cookies and from third parties. We don’t guarantee website links or policy of authorised third parties.

We collect your Personal Information for the primary purpose of providing our services to you. We may also use your Personal Information for secondary purposes closely related to the primary purpose, in circumstances where you would reasonably expect such use or disclosure. With your permission, we may send emails to you about new product releases and other updates. You may unsubscribe from our mailing/marketing lists at any time by emailing us at orders@aspenandbirch.com.au.

Third Parties

Where reasonable and practicable to do so, we will collect your personal information only from you. However, in some circumstances we may be provided with information by third parties. In general, any third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us. We recommend that you read the privacy policies of these providers to understand the manner in which your personal information will be handled by them.

Disclosure of Personal Information

Your Personal Information may be disclosed in a number of circumstances including the following:

  • Third parties where you consent to the use or disclosure; and
  • Where required or authorised by law, or if you violate our Terms of Service.

Security of Personal Information

We take reasonable precautions to make sure your personal information is stored in a manner that reasonably protects it from misuse and loss and from unauthorized access, modification or disclosure.

Access to your Personal Information

If you would like to access the personal information we have about you to update and/or correct it, please email us at orders@aspenandbirch.com.au.

In order to protect your personal information, we may require identification from you before releasing the requested information.

Policy Changes/Updates

Aspen & Birch reserves the right to modify and update this privacy policy at any time and is available on our website. Please review it frequently. Modifications and clarifications will be effective immediately when the updated policy is posted onto our website.

Age Of Consent

All alcoholic products offered for sale on this website by Aspen & Birch are NOT available to persons under the age of 18 years.

We’re taking a break! No orders will be sent out between 3rd January and 29th January 2024. Orders can still be placed, and they will be sent from 30th January. Thank you for your support!